Everyone these days are looking for peace of mind when purchasing online. Our FOLD-abilities are Australian made and we are a genuine Australian owned business. Why not read alittle about what our customers experiences have been in dealing with our company and feed back we have been given. These are all genuine correspondence received from real people and with their permission we have posted their comments here on our testamonial page. We trust the experience of these lovely people will put your mind at ease when buying from an online store and will help you have confidence in purchasing from us.
November 23rd, 2016
November 19th, 2016
(Commenting on NEW Twist and Pop Up cards)
I just want to say how excited I am you are doing these cards awesome,they are very time consuming but a lot of fun to do. So having the cards pre cut makes my life so much easier.Also I would like to say a huge big thank you for my last order it was amazing and I am so happy with my purchases from your company. It is such a pleasure looking and buying from you.
A huge huge THANK YOU - Amanda
June 9th, 2016
Dear Deb, Omg. You guys are amazing. I got home from work Tuesday afternoon and the mat was here already. I nearly fell over backwards. Thank you so very much. Looking forward to shopping with you again soon.
January 29th, 2016
I can't believe I got an email today that my order had shipped. Just got home and parcels arrived. Thanks so much for the awesome service! Going to open my boxes right now!
second email: Believe it or not I have gone through everything properly just now. I'm so glad today is my day off because I'm itching to play! I can't believe you crammed so much into one pizza box. I'm intrigued by the Bazzill stitchz - never seen them before so thats the first thing I am going to try. I'm thrilled with the mystery boxes and I reckon it's a great way to try different colours and textures. I'm definitely recommeding you to my crafty family and freinds - your service is impeccable.
December 16th, 2015
Parcel arrived today, Wow! great service and really good packaging, everything 100% safe
and in good order. Thank you!
Just tried the Christmas Trees - love them, they will get much more use than the carnations
I sold you.
Thank you, I will recommend you to all my crafty friends.
Have a Happy Christmas and a great New Year.
October 3rd, 2015
I have received my Lacey Hearts,
Thank you for your personal and helpful service it was exceptional.
It is so nice to find such a trusting and reliable business.
I'm now looking forward to experimenting with my hearts and making some delightful cards.
Kind regards - Dorothy
August 6th, 2015
Hi Deb, many thanks for the awsome service, couldn't believe it when my order turned up here in under 24 hours!! Fantastic service.
Cheers - Sue
August 5th, 2015
I just wanted to say a big thank you to Debbie and the staff at your company. I was waiting for a order to arrive on the NSW central coast and rang the company for an estimated time of arrival. Debbie was a delight to talk to, answered my questions in a thoroughly professional way and informed me that since my parcel is likely to be over the limit for an air delivery to NSW that it may be a few days before I receive it as it would have to go by road transport. This was Monday. After our initial phone call she took the time and trouble to phone me back to say that my items had just managed to scrape through the required weight allowance for an air delivery and I should receive them in a few days. I have just received them today, two days after her call.
I would further like to say how very impressed I was both with the professional and courteous manner in which my enquiry was handled and also the quick service. I will certianly be ordering more items from this company.
Thank you once again - Kate
June 3rd, 2015
Good evening, Wow I'm soooo impressed. I only spoke to your lady on Monday regarding my order (one item was out of stock and we organised another one) and had an email yesterday (Tuesday) to say it had been posted...and today my parcel arrived. That is impressive. I can't even get orders from Perth here that quick! Well done Le Crystelle. Can't wait for the weekend so I can have a play!!!
Many thanks for your phone call Monday. Your service is second to none.
April 30th, 2015
Just thought I would let you know of the fast delivery of my order. I ordered yesturday around 1pm and the courier delivery turned up with the order at 2pm today! That's amazing as we live 50 kms from town. Very impressive.
Thank you - Gail
February 18th, 2015
I just wanted to let you know my order arrived today and I am just so very impressed with your service and by what was inside both the Box of paper and the box of embellishments. I am very happy that I purchased them.
February 13th, 2015
Thank you very much for my order & the lovely catalogue.
What a lovely surprise I got when I came home this morning. Thanks so much for a quick delivery. Its a pity other services are not like yourselves.
I want to thank you so much for the efficient and caring way you handled my
attempts to place my first order.
Your assistant was very helpful during the phone order, and when the parcel
arrived the following day, I was gob-smacked.
I will recommend your products and service to my acquaintances and friends.
Keep up the good service!
Kind regards -Aldy
Regards - Ann
Cheers - Thelma
June 17th 2014
I received the parcel today which is fantastic.
Really looking forward to using this great range of cards.
kind regards - Renaye
May 23rd 2014
Many thanks for your phone call earlier this week. That was really good customer service. My package has been received in good order and I am really delighted with the pre cut cards I received. I shall be recommending your company to my craft group.
Thank you so much. - Lesley
May 4th 2014
Thanks for your very fast reply, I am a very happy customer. Some places have never replied to me at all it makes a lovely change. I am amazed at how fast my last order took to arrive.
It is much appreciated. - Peta
Jan 9th 2014
Thank you for the follow up and I can't wait to receive my order.
I would just like to take this opportunity to wish you and your staff a Very Merry Christmas.
Thank you for such wonderful customer service throughout the year.
I look forward to purchasing more of your lovely products next year
April 2nd 2013
Thank you for such prompt service and great prices!!I am so glad I saw your ad in Australian Simply Card Magazine. I would not have known you existed otherwise.I look forward to buying more of your products.
Thank you again - Partricia